Complex and difficult assignments
I get up to speed quickly on complex assignments and technical environments. The task may be a new system, a difficult-to-find fault, or a situation in which previous attempts have failed to produce a solution.
The first priority is to establish what is actually happening and where the cause lies.
Not every assignment starts with a clear specification. Sometimes there is an organically grown system, incomplete documentation, contradictory information, and several people who each see the problem differently. In those cases, my work starts with investigation.